 | Wednesday, October 8, 2008 Changing your Clark Kent Help Desk into a Superman TEAM! Bren Boddy-Thomas Feeling like you’re always undercover? Is your Help Desk hiding from the rest of your company? Not sure how to be SUPER? Join the SUPER Help Desk Manager, Bren Boddy-Thomas for a unique tale of how she took a bunch of Customer Service people with no technical experience and turned them into the SUPER Help Desk Team! |
(This is the link to the webinars)
This is what HDI put on their website for my webinar. It went really WELL!!! I've received over 25 emails from across the country and Canada with compliments and questions. I'm speaking this week at the Sacramento Chapter of HDI with the presentation I've prepared for the National Conference. I'm hoping it goes well and perhaps I'll be accepted to the HDI National conference as a speaker!
(If you take a listen, please leave feedback here. This was my first public speaking experience and I'd really like input. Thanks!)
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1 comment:
Okay BIONIC BREN...I finally had a minute and I listened for 15 minutes! Good job!!! I loved it and you did great! You sound so professional. I need a help desk at my house :)
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